Effective Date: May 21, 2026

At Hewlett Services LLC (“Company,” “we,” “our,” or “us”), we are committed to providing professional digital marketing and technology services with transparency and integrity. This Cancellation Policy explains the terms governing service cancellations, project termination, refunds, billing responsibilities, and client obligations.

By purchasing or using our services, you acknowledge that you have read and agree to this Cancellation Policy, as well as our Terms of Service and Privacy Policy.


1. Services Covered

This Cancellation Policy applies to all services offered by Hewlett Services LLC, including but not limited to:

  • Search Engine Optimization (SEO)

  • Google Ads Management

  • Social Media Marketing

  • Website Design & Development

  • Website Maintenance & Optimization

  • Content Creation & Marketing

  • CRM Implementation & Support

  • Pay-Per-Click (PPC) Advertising

  • Digital Marketing Consulting

  • Local SEO & Business Listings

  • Landing Page Development

  • Technical Website Audits


2. How to Cancel Services

Clients who wish to cancel a service must submit their request using one of our official communication channels, including:

  • Email

  • Customer support

  • Authorized company representatives

A cancellation request is considered valid only after it has been reviewed and acknowledged by Hewlett Services LLC.


3. Advance Notice

Certain monthly or ongoing services require advance notice before cancellation becomes effective. The required notice period may vary depending on factors such as:

  • Current project status

  • Active marketing campaigns

  • Monthly billing schedule

  • Third-party advertising commitments

  • Contractual service agreements

If sufficient notice is not provided, clients may remain responsible for work already scheduled, performed, or committed.


4. Non-Refundable Services

Once work has begun, the following services are generally non-refundable:

  • SEO research, planning, and optimization

  • Google Ads account setup and campaign creation

  • Website design or custom development

  • CRM implementation and integrations

  • Marketing strategy consultations

  • Content writing and creative assets

  • Paid advertising expenses

  • Third-party software, plugins, licenses, or subscriptions

Professional labor, consultation time, setup fees, and completed deliverables are not eligible for refunds.


5. Refund Policy

Where applicable, refund requests are evaluated individually based on factors including:

  • Type of service purchased

  • Amount of work completed

  • Project progress

  • Advertising expenses already incurred

  • Custom development completed

  • Applicable contractual terms

If approved, refunds will be processed using the original payment method whenever possible. Processing times may vary depending on financial institutions or payment providers.


6. Recurring Services & Subscription Plans

Services billed on a recurring basis will automatically renew according to the selected billing cycle unless canceled before the next renewal date.

Clients are responsible for submitting cancellation requests before renewal to prevent future billing.


7. Advertising & PPC Campaigns

For advertising management services:

  • Advertising budgets paid directly to platforms such as Google, Microsoft, Meta, or other advertising networks are non-refundable.

  • Campaign performance cannot be guaranteed.

  • We are not responsible for policy updates, account suspensions, ad disapprovals, or changes made by advertising platforms.

  • Active campaigns may continue until officially paused or terminated.

Clients remain responsible for advertising charges incurred before cancellation.


8. Website Development & Maintenance

If website-related services are canceled:

  • Work completed before cancellation remains payable.

  • Payments made for domains, hosting, SSL certificates, software licenses, premium plugins, or third-party services are generally non-refundable.

  • Clients are responsible for securing backups, credentials, and website access after service termination.


9. Client Responsibilities

To ensure a smooth cancellation process, clients agree to:

  • Provide accurate and complete information.

  • Respond promptly to requests for approvals or project-related communication.

  • Pay any outstanding invoices before cancellation is finalized.

  • Comply with applicable laws and third-party platform policies.

Project delays caused by missing information or client inaction may affect cancellation timelines.


10. Company’s Right to Suspend or Terminate Services

Hewlett Services LLC reserves the right to suspend or discontinue services immediately if:

  • A client violates our Terms or Policies.

  • Fraudulent, deceptive, or unlawful activity is suspected.

  • Payments remain overdue.

  • Advertising platform policies are repeatedly violated.

  • The client engages in abusive, threatening, or inappropriate conduct toward our staff.

In these situations, refunds may be denied where permitted by applicable law.


11. Limitation of Liability

To the fullest extent permitted by law, Hewlett Services LLC shall not be responsible for any indirect, incidental, special, or consequential damages arising from service cancellation, including but not limited to:

  • Loss of revenue or profits

  • Business interruption

  • Reduced search engine rankings

  • Advertising performance fluctuations

  • Loss of website traffic

  • Data loss

  • Third-party platform decisions or restrictions

  • Delays resulting from cancellation requests


12. Changes to This Policy

We may update or revise this Cancellation Policy at any time to reflect changes in our business practices, legal requirements, or service offerings.

Any updates will become effective upon publication on this page with a revised Effective Date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.


13. Contact Us

If you have questions regarding this Cancellation Policy or wish to request cancellation of a service, please contact us:

Hewlett Services LLC
Website: https://hewlettservicesllc.com
Email: support@hewlettservices.com
Address: 201 South Beaver Street, Flagstaff, AZ 86001, United States

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